In some cases, our Support team may need your game's ID and/or Facebook ID to assist you with an issue:

On mobile versions:

Option 1: Before tapping the "Play" button on the loading screen, look on the bottom right corner for your current ID and version number, or,

 

Option 2: Tap the gear button on the upper right corner to access the Settings. The ID and FB ID are the alphanumeric codes on the bottom of the page. If your game is not connected to Facebook, a FB ID will not appear.

 

Option 1: Scroll down on the page to locate your Facebook ID (also known as UID on this version of the game).

Option 2: Click the gear button on the upper right corner to access the Settings. The ID and FB ID will appear on the bottom of the page.