If you are experiencing a bug, please contact our Support team by tapping the gear button on the upper right corner to access the Settings menu. Then tap the "Support" button, which will bring you to the FAQ. If normal troubleshooting steps or the FAQ do not resolve the issue, please submit a support ticket by tapping "Contact Us" on the upper right corner.
When reporting a bug, please include as much information as possible to help our team investigate, such as:
- What were you doing in the game when the bug occurred?
- Does the bug happens repeatedly or just occured once?
- What troubleshooting steps have you already taken?
- Any screenshots or videos you have taken of the bug.