Force closing an app can resolve minor gameplay or loading issues by allowing it to refresh. Our Support team might also ask you to do this to download game fixes.

To force close the game:

• Double-tap your device's home button. This will show all your recently used apps.
• Swipe up on the game's preview until it disappears completely. This confirms it's force closed.

If you have trouble force closing, try restarting your device. Many players find this resolves the problem immediately.