If you are seeing an "device incompatible" message on Google Play, please ensure you have updated your Android OS system. To play Panda Pop, Android 8.0 and higher is required.
 
For more information about how to check your Android OS system on your device and how to update, please click here: https://support.google.com/android/answer/7680439?hl=en
 
If you need any assistance with transferring progress to a new device, please reach out to Support and we'll be happy to assist.