Is an account required to play?

When you first play Panda Pop, your game progress is saved directly on your device. As long as you don't uninstall the app, you'll always ha...

How do I find my game's ID and FB ID?

In some cases, our Support team may need your game's ID and/or Facebook ID to assist you with an issue: On mobile versions: Option 1: Before...

My account is at level 1! How do I restore my progress?

If you previously connected your game to a Facebook or Apple ID account, simply logging back in will restore your levels.To log in:Tap the g...

How can I play across multiple devices?

Connecting your game to a Facebook or Apple ID account is highly recommended as it backs up your level progress and enables cross-device pla...

How do I connect my game to a Facebook account?

Connecting your game to a Facebook account saves your progress and lets you play on multiple devices.To connect your game:Tap the gear icon ...

What are the benefits of linking to a Facebook account?

Connecting your Facebook account to Panda Pop offers several advantages:You can see your Facebook friends on the game map and track their pr...

How do I connect my game to a different Facebook profile?

To connect your game to a different Facebook profile:Access the Settings menu within the game and tap "Log Out."Next, check both your mobile...

I'm logged into the wrong Facebook account

If you're logged into the wrong Facebook account in Panda Pop, follow these steps to connect the correct one:Open your Panda Pop app.Go to y...

How do I see my friends and invite them to the game?

o see your friends in Panda Pop and exchange lives, you'll need to log into a Facebook account within the game. Once you're logged in, the g...

How do I send lives to friends?

To send lives to your friends, you'll need to be logged in with a Facebook account. Once logged in, you have a few ways to send lives:From t...

How do I remove a friend from my list?

The game automatically detects which of your Facebook friends have also connected to Panda Pop and creates your Friends list. In order to re...

How do I connect my game to an Apple ID account?

new sign-in feature is available! After updating to version 9.5.000 or above, players using Apple devices with at least iOS 13 or 14 can now...

What are the OS requirements for Sign in with Apple ID?

Sign in with Apple ID is available for devices using the following operating systems:iPhones: iOS 13 or lateriPads: iPadOS 13 or later

Can I use both Facebook and an Apple ID account to save my level progress?

Your game progress can only be linked to one type of account at a time. This means if you're signed into a Facebook account, you won't be as...

I didn't get my coins for connecting to Facebook

Players receive a coin reward only once for connecting their game to Facebook for the very first time. Subsequent log-ins to Facebook will n...

I lost progress on my game (levels went back)

o ensure your game runs smoothly, always make sure you're playing the latest version by checking your App Store for updates. Using the most ...

My levels don't match on my devices

Linking Panda Pop to your Facebook account saves your game progress to our network, allowing you to play on any device and pick up right whe...

How do I start over from level 1?

Currently, there isn't an option to reset your game and start over from level one. We hope to add this feature in the future. Thank you for ...

Will Game Center or Google Play save my level progress?

Please note that Game Center and Google Play only save your game's achievements, not your actual progress.To save your game progress and ens...