To ensure your game is functioning properly, please completely close and reopen your game. If you don't have your purchase, please try turning your device off and then on again.

Please note, Android players may experience rare cases where their purchase is delayed or see the message "You Already Own This Item". Simply reloading your game should resolve this. Please allow your device sufficient time to communicate with the server.

If your purchase still isn't there, please contact our Support Team and include a screenshot of your receipt, including the purchase name, date, and transaction ID. If you don't include a receipt of your purchase, it may take longer to process the request to verify the purchase.