Is Vineyard Valley free?

Yes! Vineyard Valley is "Free to Play", which means it’s completely free to download and play with a wide variety of content.

What can I purchase with coins?

Our game uses coins as a currency to purchase items within our game. Coins can be used to purchase lives, boosters, and extra moves at ...

I didn't receive my in-app purchase

To ensure your game is functioning properly, please completely close and reopen your game. If you don't have your purchase, please try turni...

I was charged the wrong amount for my Google Play or iTunes purchase

Please contact our Support team if you were charged the wrong amount for your purchase. Remember to include a receipt of your purchase.Pleas...

I'm not able to make an iTunes or Google Play purchase

If you are having difficulties making a purchase, please make sure you are running the latest version of our game. If this does not succeeed...

How do I access my Google Play order number?

When you make a purchase on Google Play, a confirmation email with your order information is sent to the Google Account you use. You can als...

How do I access my iTunes receipt?

Here you will find instructions on how to check your iTunes purchase history: http://support.apple.com/kb/HT2727If you need to contact us fo...

How to secure your device from unauthorized or accidental purchases

In order to avoid unauthorized or accidental purchases, you will need to adjust your iTunes or Google Play Store settings.If you are using a...

How can I receive a refund for an accidental purchase on an iOS device?

If you or another person (such as a child or friend) has made an accidental monetary purchase on an iOS device, please contact Apple Custome...

How can I receive a refund for an accidental purchase on an Android device?

If you or another person (such as a child or friend) has made an accidental monetary purchase through Google Play, we recommend contacting G...