Is an account required to play?

The first time you play Vineyard Valley, the game will be saved using your device. Provided you do not delete the app, you will be able to a...

Can I play the same game on multiple devices?

Yes! If you ever want to play the same game because you are going to buy a new device or want to use multiples devices, you can do this by c...

How do I save my game to an account?

To save your progress and access the same game across multiple devices, players can sign up for a Jam City ID account. To sign up for a Jam ...

Will Game Center or Google Play save my progress?

Unfortunately, Game Center and Google Play will not save your game's progress since they only record your achievements. Currently, the only ...

I uninstalled or got a new device. How do I load a game that was saved to an account?

To ensure you can retrieve progress from a game, it must first be linked to a Jam City ID account prior to:Using a new deviceReinstalling th...

I previously linked my game to Facebook, but I don't see a Facebook login anymore. How can I restore my game?

After the version 1.11.18 update, Jam City ID became the main account system and the Facebook login was deprecated. However, if you have pre...

I'm logged into the wrong Jam City ID account

If you're logged into the incorrect Jam City ID account, please perform the following steps: 1. Open your Vineyard Valley app.2. Go to ...

I can't connect to an account on my device

If you are experiencing difficulties logging into an account, please make sure that you're running the latest version of your game by visiti...