Is an account required to play?

When you first play Vineyard Valley, your game progress is saved locally on your device. As long as you don't delete the app, you'll always ...

Can I play the same game on multiple devices?

Yes, you can absolutely play the same game on multiple devices or transfer your progress to a new device! To do this, simply connect your ga...

How do I save my game to an account?

To save your progress and access the same game across multiple devices, players can sign up for a Jam City ID account. To sign up for a Jam ...

Will Game Center or Google Play save my progress?

Unfortunately, Game Center and Google Play only record your achievements and will not save your game's progress. Currently, the only way to ...

I uninstalled or got a new device. How do I load a game that was saved to an account?

To ensure you can retrieve your game progress, it's essential to link it to a Jam City ID account before you:Start using a new device.Reinst...

I previously linked my game to Facebook, but I don't see a Facebook login anymore. How can I restore my game?

With the version 1.11.18 update, Jam City ID is now our main account system, and the Facebook login option has been removed.If you previousl...

I'm logged into the wrong Jam City ID account

If you're logged into the wrong Jam City ID account, here's how to switch:Open your Vineyard Valley app.Go to the "Settings" menu by tapping...

I can't connect to an account on my device

If you're having trouble logging into your account, first make sure your game is updated to the latest version by checking your App Store fo...