If any of your recent in-app purchases do not appear in Disney Emoji Blitz, please submit a support request from your device by selecting the gear and then Support. If you are unable to access your game on your device, you can alway submit a support request on our website a www.jamcity.com/#support.

Please be sure to include the following information:
  • Your Support ID
  • The quantity of the purchased item(s) (ex. 200 gems, 20 lives, etc.)
  • A screenshot of your purchase receipt - this should be the receipt you received from the Apple Store or the Google Play Store