Android Device Troubleshooting

If you're running into issues playing an app on your Android device, please try the steps below. You can also try visiting the official And...

How do I add Emoji Blitz stickers to my Messages?

IMPORTANT: These steps are for Messages on iOS devices running iOS 10 and later.Install the Disney Emoji Blitz Sticker pack:Launch "Messages...

How do I adjust sound and music settings?

To adjust settings such as turning music and sounds on or off:Tap the "Settings" (gear) icon on the launch screenIn the Settings menu, tap t...

How do I disable vibration or haptic feedback on my device?

To enhance gameplay, some games feature haptic feedback or vibration effects. If you prefer to play without these effects, take the followin...

How do I play across multiple devices?

You can save your progress in Disney Emoji Blitz on multiple devices by logging into Facebook!First, ensure that you've saved your game on y...

How do I save my progress in Disney Emoji Blitz?

You can save your progress in Disney Emoji Blitz by connecting to Facebook. Please note that Disney Emoji Blitz will never post to your wall...

How do I send emojis from my Android device?

To setup your Android keyboard to send Disney Emoji Blitz emojisTap the "Settings" icon in the top leftTap "Keyboard"Tap "Keyboard Setup" an...

The Globe icon is missing from my Android keyboard

If the Globe icon is missing from your Android keyboard, then your device may need the Google keyboard to be updated or installedOpen the Go...

The Globe icon is missing from my Android keyboard - OS 7.0

IMPORTANT: These steps are for Samsung devices running Android OS 7.0 (Nougat) ONLY.If the Globe icon is missing from the keyboard on your S...

What Does “Allow Full Access” mean on the Keyboard?

"Full access" allows the Disney Emoji Blitz keyboard to add Disney emojis to your messages.Disney Emoji Blitz does not and cannot track keys...

Why are emojis I send through the keyboard pasted images?

The emojis you send from the Disney Emoji Blitz keyboard don’t function the same way as the standard emojis you use in text messages. Standa...

Why do I see white boxes during the tutorial?

Some players may be encountering an issue during the tutorial where a white box appears on the game board.This issue can be resolved by, fir...

Why can't I complete missions that involve numbers?

Some players aren't able to complete missions involving numbers. To work around this issue, turn the current Event off and complete mission....

Why do I have a mission for an Emoji I don't own?

After version 42, Missions should no longer appear to players featuring requirements for Emojis they do not own. If you are experiencing iss...

My Game Won't Load From 0%

If you are trying to load Emoji Blitz and are seeing that the loading bar is not moving up from 0%, we suggest to try the following:Please f...

Apple Users Having Trouble Connecting

A recent update on iOS may have left some users with an expired login token for their Apple ID. This may result in not being able to connect...