Hello! If you're having trouble playing online, please try the following steps.

1. Reload the browser tab.
2. Clear your cache. Directions can be found here: http://www.refreshyourcache.com/en/home/
3. Check that you have Javascript enabled and updated, and that you're using the latest version of your browser.
4. Try playing the game while your browser window is not maximized.
5. Uninstall and reinstall your browser's plugins or add-ons.
6. Uninstall and reinstall your browser.
7. Try using a different browser to play.