Sorry for the trouble! If you are experiencing crashing on a Windows device, please send us the following information:

- The type of device on which you're currently playing (Lumia, Surface, etc)
- A detailed description of where and when it crashes (for instance, on the loading screen, before the game starts)
- The text displayed in any error messages that appear
- A screenshot, if possible

While we do not have a workaround for crashes on Windows at this time, we'll take a look and see if we can address this in future versions of the game. Every detail helps!