I made a purchase and have not received it yet

If you have purchased clams or coins and don't see them in your game, try restarting your device, then running the app again and leaving it ...

I'm seeing "wait" instead of prices for Clams and Coins

If you're seeing "wait" instead of prices in the Coins and Clams menus, please leave your game open and running for 5-10 minutes. This occur...

My transaction failed, what do I do?

Make sure you are running the latest version of our game.Is your credit card information current with your mobile app store account? Charges...

"Your purchase could not be completed"

If you get an error message saying that "your purchase could not be completed" and advising you to contact iTunes Support for assistance, yo...

How do I access my Google Play order number?

When you make a purchase on Google Play, a confirmation email with your order information is sent to the Google Account you use when making ...

How do I access my iTunes receipt?

Here you will find instructions on how to check your iTunes purchase history: http://support.apple.com/kb/HT2727If you need to contact us fo...

How to secure your device from unauthorized or accidental purchases

In order to avoid unauthorized or accidental purchases, you will need to adjust your Apple App Store or Google Play Store settings.If you ar...