What is Apple Game Center?
Apple Game Center is Apple’s social gaming network. By signing into Game Center, you can earn achievements in Harry Potter: Hogwarts Mystery on your Game Center account.

Do I have to use Game Center?
No, you can continue to use the other available account linking options to maintain your save game.

How do I link my Game Center account?

  1. Open Hogwarts Mystery
  2. Navigate to the settings menu in-game
  3. Tap Account Info
  4. Tap Connect to Game Center and follow the prompts

How do I sign out of Game Center?

  1. Open your device settings
  2. Scroll down and tap on Game Center
  3. Scroll down and tap on Sign Out

I’m getting an “Apple Game Center Login Failed” error whenever I load my save.
This can occur if you previously used Apple Game Center to login to Hogwarts Mystery and you unlinked Game Center, or if there’s a services related issue. If this happens, we’ll try to log you in another way. 

I’m getting an “Apple Game Center Autolink Failed - Profile Already Linked” error.
If your correct save loads, you can continue to play as normal. If you see this error again, please continue past it - this is a known issue we're working to resolve. 

If the incorrect save loads, try reconnecting your Apple Game Center account or other linked accounts by:

  1. After opening the game, navigate to the settings menu
  2. Tap Account Info
  3. Tap on the previously used linked option and login

If you’re still having issues accessing your save, please reach out to our Support Team for further assistance.

Additionally, this error may appear because:

  • You’ve linked your Apple Game Center account to a save game and then tried to play on another save while using the same Game Center account. For example: If you have 2 iOS devices that are signed into the same Apple account, but each device has its own save game, you will encounter this error. To prevent this, you’ll need to either login to a second Game Center account on your second iOS device and link your second save to this account, or unlink your Game Center account from one of the saves.
  • You’ve unlinked your account from your iOS device.