To play Harry Potter: Hogwarts Mystery on Android you will need to be on at least Android 5.0 and recommend at least 2GB of RAM for a smooth gameplay experience. For specific RAM requirements check the Google Play store.

To play Harry Potter: Hogwarts Mystery on iOS you will need to be on at least iOS 10 and recommend at least 2 GB of RAM for a smooth gameplay experience.

If you find that your device should be compatible and it is not, please use the "contact us" link above to submit a ticket with details about your issue and we will take a closer look.