HELPFUL GAME HINT FYI "SAVE BUTTON"

If you are experience troubles with partial progress loss after closing your game and finding it didn't save,  please know there i...

Avoid losing unclaimed event rewards

In order to reduce load times and improve the overall game experience, event data greater than 90 days* old is cleared at the start of each ...

Replay Quests FAQ

What is Replay Quests?Replay Quests allow you to replay past Special Adventures that you’ve already completed. You can revisit your favorite...

Hogwarts Diary FAQ

What is Hogwarts Diary?Hogwarts Diary is a special limited-time event where you unlock a secret story by completing a collection of pictures...

What is Hogwarts Harvest and how do I play?

What is Hogwarts Harvest?Hogwarts Harvest is an unlockable feature in Harry Potter: Hogwarts Mystery that tasks players with becoming the ca...

Known Issue: Video Ads Not Loading

We're aware of an issue where video ads may not load when you tap the ads button. We know this can be frustrating, and we're actively workin...