Don’t trust hacking or cheat software or websites - There are a number of websites online that will claim to offer methods to acquire currency or bonuses in-game. These sites may even claim to be affiliated with Jam City or other ‘official’ organisations: THEY ARE NOT. Often, the methods or software offered will jeopardise your device or be used to steal your personal data. If you come across these sites, report them to the relevant authorities.

Deleting your Game Account - If you wish to delete your game account for any reason, go into your device’s Settings and find the App (the exact location of this may vary depending on your particular device model and OS version.) Select the game App and press ‘Clear Data.’