How do I get more lives?

If you run out of lives, you will recharge 1 life every 25 minutes up to a maximum of 5 lives. You can also purchase an instant refill of al...

What are Special Combos?

You can swap two Specials together to combine their effects into a powerful Special Combo. Make lots of Special Combos to discover all of th...

How do I play levels?

To play levels, tap the Play button with the current level number at the bottom right corner of the screen. Select your character by tapping...

How do I win each level?

The goals for each level are listed in the top left corner of the Level Screen. To win the level, you must complete each goal before you run...

How do I collect Berries from Snow?

Collect Berries by clearing all the layers of Snow above them. You can remove layers of Snow by making matches next to it or by hitting it w...

How do I cover the entire board with Frost?

You can spread Frost by making a match that includes Frost. The Frost will spread to all tiles in the match. Use Specials on top of Frost to...

How do I collect Pinecones?

You can collect Pinecones by making matches next to them or by hitting them with Specials. Each Pinecone has 1 or 2 layers.

How do I find Troll Statues?

Troll Statues hide underneath Clay. Make matches above Clay to clear it and reveal the Troll Statues hiding underneath it. Once a Troll Stat...

How do I free Crystals from Ice?

Ice traps regular Crystals and can have 1 or 2 layers. Crack the Ice by making a match that includes the trapped Crystal piece.

What is Mist, and how do I clear it?

Mist hides everything else that is underneath it. You can clear Mist by making matches next to it or by hitting it with Specials.

What are Power Crystals, and how do I collect them?

Power Crystals dramatically fill up your character's Power Meter. To collect them, match them with other Power Crystals or Light Blue Crysta...

How do I collect Carrots?

Make matches next to Carrot Patches to collect Carrots. The more squares of a Carrot Patch you hit with a match or Special, the more Carrots...

How do I collect Cakes?

Collect Cakes by dropping them to the arrows at the bottom of the level. You can do this by clearing the Crystals underneath Cakes with matc...

What are Ice Blocks, and how do I clear them?

Ice Blocks are big groups of Ice that are linked together. Make matches next to Ice Blocks to crack it, leaving behind regular single Ice pi...

What are Hot Coals, and how do I collect them?

Hot Coals block Line Clears from shooting past them. Collect Hot Coals by making matches next to them or by hitting them with Specials. Each...

How do I activate Monoliths?

Make matches next to Monoliths or hit them with Specials to charge them. Once a Monolith has 3 charges, it will place 5 Crystals on the boar...

How do I free Crystals from Ropes?

Ropes trap regular Crystals and can have 1 or 2 layers. Break the Rope by making a match that includes the trapped Crystal piece.

Help! I'm stuck on this level.

If you are having difficulty with a level, don't give up! Making more Specials, filling your Character's power meter, and using your In-Game...

How do I earn Coins?

Every time you complete a level you earn a base of 30 Coins, plus you get 1 extra Coin for each Special you have left over when the level is...

How do I earn Snowflakes?

Every time you complete a level you earn 1 Snowflake. Use Snowflakes to complete tasks in the Decoration rooms and Quest locations.

How do I complete Tasks?

Tasks are represented by blue, hexagonal icons in the world. Tap an icon to see a description of the Task, and tap again to pay the cost in ...

How do I fill the Progress Meter?

Each Decoration Room has a Progress Meter. Every time you complete a Task you fill the Progress Meter. Rewards are granted at various points...

What are Specials?

Specials are created by making matches of 4 or more in various shapes. Match 2x2 for a Butterfly. Match 4 in a row to create a Line Clear. M...

What are Pre-Level Boosts?

Pre-Levels Boosts place helpful Specials on the gameboard as a level begins. You can select them on the Pre-Level screen after pressing the ...

What are In-Game Boosts?

In-Game Boosts help you clear obstacles and collect Objectives without having to spend your valuable Moves! The Ice Hammer smashes a single ...

How do Character Powers work?

Characters are powered up by collecting Light Blue Crystals within a level. Your character's meter in the lower left corner will fill up eac...

How do I change Decorations?

Tap the Re-decorate button (button with the chair icon) on the lower left corner of the room screen. This will activate re-decorate mode whe...

Why can't I play with certain characters on some levels?

Each level is crafted to play best with specific characters. Many levels will allow all three characters to be selected, but in some cases o...

How do I return to previous rooms?

While in a room, tap the blue Room Select button (button with the castle icon) in the lower left corner of the screen. Scroll to the room yo...

How do I advance or skip dialogue?

While characters are speaking, tap anywhere on screen to advance to the next spoken line. If you wish to skip dialogue entirely, tap the &qu...

What is Wind and how does it effect the board?

When Wind is present on a level, Crystals will sometimes fall to the sides, or even the top of the board instead of falling down. Look at ho...

How do I create Cakes using Cake Makers?

Make matches next to Cake Makers or hit them with Specials to charge them. Once a Cake Maker has 3 charges, it will place a Cake on the boar...

How do I collect Crates?

Collect Crates by making matches next to them or by hitting them with Specials. Each Crate has 1 to 4 layers.

What is Moss and how do I clear it?

Moss spreads over Crystals and Specials if you don't clear it. You can clear Moss by making matches next to it or by hitting it with Special...

How do I collect Leaves?

Leaves are behind pieces and sometimes cover Clay. Make matches above Leaves to collect them, one layer at a time. Leaves can have 1 or 2 la...

How do I use Power Monoliths?

Match next to this new Monolith 3 times to create Power Crystals!

What are Portals?

Pieces that fall through the pink Portals will exit from blue Portals. Make a match to see!

How do I collect Color Crates?

Color Crates need matches of the same color to break them! Match these Blue Crystals to break the Blue Color Crates. Similarly, match these...

How do I get rid of Walls?

You cannot swap pieces through Walls… But you can make matches through Walls, which also breaks them!

How do Darkness and Lanterns affect the board?

Light the Lantern with a match to reveal the board!

How do Sleds work?

Sleds are trapped in thick ice and only Power-ups can break them free. Use this Line Blast! Hit it again to free the sled. Sleds destroy all...

How do I use Troll Crystals?

Troll Crystals need a match from each color. Match the remaining colors to activate the Troll Crystal.

What is Fire and how does it affect the board?

Match next to it to see what happens. It splits into two small Flames! Match to put out these Flames and collect them. Some Flames are even ...

How do Frost Crystals spread Frost on the board?

Frost Crystals will spread Magic Frost in each direction! Frost Crystals need to be fully charged first to activate.

What are Lost Trolls?

Guide the Lost Trolls along the path by matching next to them. Guide the Lost Trolls to get all 3 together.

How do Banners work and how do I collect them?

Match next to Blank Banners to change their Color. Collect Color Banners by matching next to them with the same colored Crystal.

How do I collect Patches?

Make a match next to a Patch to remove a knot. Collect all linked Patches by removing all knots from any one Patch.