I did not receive what I purchased

If any of your recent in-app purchases do not appear, please submit a support request from your device by selecting the gear and then Suppor...

I was charged the wrong amount

If you believe you were charged the wrong amount for your purchase, please contact us by clicking the support button and we'd be happy to as...

My purchase transaction failed, what do I do?

Make sure you are running the latest version of our game.Is your credit card information current with your mobile app store account? Charges...

How do I access my iTunes receipt?

When you make a purchase through iTunes, a confirmation email with your order information is sent to the email associated with the Apple ID ...

How do I access my Google Play receipt?

When you make a purchase on Google Play, a confirmation email with your order information is sent to the Google Account you used. You can al...

How to secure your device from unauthorized or accidental purchases

In order to avoid unauthorized or accidental purchases, you will need to adjust your Apple App Store or Google Play App Store settings.If yo...

My iTunes purchase transaction failed, what do I do?

Make sure you are running the latest version of our game.Is your credit card information current with your mobile app store account? Charges...

My Google Play Store purchase transaction failed, what do I do?

Make sure you are running the latest version of our game.Is your credit card information current with your mobile app store account? Charges...