When will the server shut down for Frozen Adventures?

The server will shut down on April 30th, 2026.

Will I be able to continue playing Frozen Adventures until the shutdown?

Yes, Current players will still be able to play until the servers shutdown on April 30th, 2026.

Why can’t I download / re-download Frozen Adventures?

All new app downloads and re-downloads have been disabled as of March 31st, 2026.

Why can’t I makes purchases?

All in-app purchases have been disabled as of March 31st, 2026.

Can I transfer my game saves/contents to other Jam City server?

No, players will not be able to transfer their game save or content to another Jam City server.

Why can’t I find Frozen Adventures in the app stores?

Frozen Adventures can no longer be downloaded in iTunes, Google Play, and Amazon App Stores as of March 31st, 2026.

Will you be offering refunds?

No refunds are available. Enjoy all available content until the servers shutting down on April 30th, 2026.