The best way to contact us is through the game directly.
- From the main Bingo Lobby, in the top-left corner, tap on the 3-dash icon ☰ to expand the menu.
- Select the gear icon labelled "Settings".
- Under Communications, select "Contact Us".
- Follow the prompts and enter your message.
- If recommended articles do not help, select "No, I need to talk to someone".
- Select a Response that best match your issue.
From there, please allow up to 48 hours to receive a response from Support.
If you're experiencing issues with getting into the game, there are two other ways you can reach us.
- Contact Form link: https://jamcity.helpshift.com/hc/en/49-bingo-pop/contact-us/
- Email us directly at bingopop@jamcity.com