I'm not able to make a purchase

Make sure you are running the latest version of the game.Make sure your credit card information is current in your mobile app store account....

What am I able to purchase?

Juice Jam uses a currency called coins, which you can purchase to buy lives and boosters, as well as additional turns at the end of a game.

I purchased items in the game, but did not receive them

If you haven't gotten your purchase, please try turning your device off and on again, then reloading the game to see if the purchase is cred...

I was charged the wrong amount

If you believe you were charged the wrong amount for your purchase, please contact our customer support team by clicking the support button ...

How do I access my Google Play order number?

When you make a purchase on Google Play, a confirmation email with your order information is sent to the Google Account you used to make the...

How do I access my Apple App Store receipt?

When you make a purchase in the Apple App Store, a confirmation email with your order information is sent to the email address that you use ...

How to secure your device from unauthorized or accidental purchases

In order to avoid unauthorized or accidental purchases, you can adjust your Apple App Store or Google Play Store settings using the steps be...

How do I access my Amazon App Store receipt?

When you make a purchase in the Amazon App Store, a confirmation email with your order information is sent to the email address that you use...