Before you are charged for Gems or Coins there will be a pop up screen asking you to verify the amount you are about to pay. Please be careful to read this screen before you confirm.
If these purchases were made without your authorization, we would strongly recommend updating your device password, along with the password required when making purchases. There should be an option to require a password after each purchase attempt, which will prevent friends or family members with access to your device from making unauthorized purchases on your account.
For further assistance, or for a question about an accidental purchase you have already made, please contact us through the ‘Contact Us’ button in Settings
If these purchases were made without your authorization, we would strongly recommend updating your device password, along with the password required when making purchases. There should be an option to require a password after each purchase attempt, which will prevent friends or family members with access to your device from making unauthorized purchases on your account.
For further assistance, or for a question about an accidental purchase you have already made, please contact us through the ‘Contact Us’ button in Settings