I am not able to make a purchase

If you are having difficulties making a purchase, please ensure you are using the latest version of the app. If this does not succeed, pleas...

I didn't receive my in-app purchase

To ensure your game is functioning properly, please force close and reopen your game. If you don't have your purchase, please try turning yo...

I was charged the wrong amount

If you believe you were charged the wrong amount for your purchase, please contact our Support team by clicking the support button and we'd ...

My purchase transaction failed

If you are having difficulties making a purchase, please make sure you are running the latest version of our game. If this does not succeeed...

How do I access my Google Play order number and receipt?

When you make a purchase on Google Play, a confirmation email with your order information is sent to the Google account you use when making ...

How do I access my Apple receipt?

When you make a purchase through the App Store, a confirmation email with your order information is sent to the Apple ID account you used wh...

How to secure your device from unauthorized or accidental purchases

In order to avoid unauthorized or accidental purchases, you will need to adjust your App Store or Google Play Store settings.If you are usin...