How do I reach out to Support?

You can reach the Support team at any time by accessing the Options menu, tapping the Support option and then choosing either to Contact Us,...

Where can I find my Support ID?

Your support ID can be found on the Options menu. Tap the gear icon in the upper right corner of the home screen to access the Options menu....

How do I save my progress to an account?

You can save your progress on Android by connecting your game with your Google account, or on iOS by connecting your game with Apple ID. To ...

How do I reset the game to the beginning?

You can reset your game by selecting the Delete Your Account option in the game Options menu down at the very bottom. Tap the gear icon in t...

Why do I have to set my age when I install the game?

Jam City requires the age be selected to protect accounts owned by players under the age of 13. Some game features, including advertisements...