Purchases
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I made a purchase but did not receive it. How can I receive it?
Sometimes purchases will be delayed or do not go through due to connection errors. Should this happen to you, please send us an e-mail with ...
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I made an accidental purchase with my resources. How can I get them back?
Please note that there are not always confirmation buttons in the game to confirm your choice before spending resources. We strongly recomme...
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I made an accidental in-app purchase. How can I get a refund?
We will gladly look into this for you. Please send us an e-mail with your request, support key and attach the original receipt in JPEG, PNG,...
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