If your phone is set to a language that Genies and Gems isn’t designed to be played in, you may experience an issue with random crashing.  

Genies and Gems is localized in the following languages:

  • English    
  • Spanish (Latin American)    
  • Castilian    
  • German    
  • French    
  • Italian    
  • Korean    
  • Brazilian Portuguese    
  • Traditional Chinese    
  • Simplified Chinese    
  • Swedish    
  • Norwegian    
  • Arabic    
  • Japanese

We have found that changing the language of your device to one of our localized languages may resolve the crashing issue.