There could be a several reasons why your game closed unexpectedly. Here are suggestions that will solve issues like crashing or freezing.

1. Try rebooting your device.
2. Try uninstalling and reinstalling the Family Feud Live app
3. Try upgrading to the latest operating system available for your device.
4. Do not run any other applications in the background while playing this game.
5. Go to your device settings, into WiFi, and then tap your network to forget it. Then reconnect to your WiFi network.

If these steps do not help, write down your support key and contact us at https://jamcity.helpshift.com/hc/en/60-family-feud-live/