It’s important to note that there are no confirmation buttons in the game when spending in-game resources. We strongly recommend that you be certain of your purchase before tapping on it. You may contact our Support Team here: 

https://jamcity.helpshift.com/hc/en/60-family-feud-live/ for assistance. 

To verify the resource exchange, please include your Support ID. 

 

In the case of an in-app purchase on Android, please attach the original receipt in JPEG, PNG, or PDF format.

 

Please note that for refunds of purchases made on Apple or Amazon devices, a purchase dispute must be made with iTunes or Amazon.