How do I set controls for in-app purchases?

In order to avoid purchases made by somebody using your device, please secure your account with a password. Depending on the device you are ...

What is a VIP subscription?

A subscription is an in-app agreement that equips your account with exclusive benefits in exchange for automated, cyclical payments. Subscri...

How do I register for a VIP subscription on iOS?

To become a Family Feud Live! VIP you must register for a subscription. You can register for a subscription through the Shop if you are a Fa...

What are the benefits of having a VIP subscription?

 Players who have unlocked VIP get:1. More tickets on refill2. More coins when purchasing3. Collect free coins more frequently4. Extra ...

How can I control my subscription as an iOS user?

To control your subscription on your iOS device, go to settings, then tap iTunes & App Store. Tap your Apple ID at the top of the screen...

How does the VIP subscription free trial work?

 Free trials may be enabled during certain times under certain conditions. Free trials allow you to experience the benefits of having a...

How does the VIP subscription free trial work?

Free trials may be enabled during certain times under certain conditions. Free trials allow you to experience the benefits of having a subsc...

What happens if I cancel my VIP subscription during a cycle I paid for?

If you cancel your subscription during a cycle you paid for:• You will not be charged for the following pay cycle, or any other pay cycle he...

I made a purchase but did not receive it. How can I receive it?

Sometimes purchases will be delayed or do not go through because of connection errors. Should this happen to you, please contact us at suppo...

I made an accidental purchase. How can I get a refund?

It’s important to note that there are no confirmation buttons in the game when spending in-game resources. We strongly recommend that you be...

How do I set parental controls for in-app purchases on mobile?

In order to avoid purchases made by somebody using your device, please secure your account with a password. Depending on the device you are ...

How do I set up Ask to Buy to pre-approve my child's purchases?

 Parents can take advantage of Apple's Ask to Buy program and Family Sharing program to give children their freedom to make purchases w...

Purchasing Coins

Running low on coins? Coin packs can be purchased by all players from the Shop.Note that players with VIP subscriptions are given bonus coin...

Purchasing Tickets

Running low on tickets? Coin packs can be purchased by all players from the Shop. VIP Players get a better deal on tickets!