How can I reach Support?

Don't find what you need? In that case, please contact us at https://jamcity.helpshift.com/hc/en/60-family-feud-live/ You can expect an...

Does Ludia offer support over the phone?

Ludia Support is able to offer assistance only through e-mail and Helpshift. You can contact us using our FAQ Contact Us form, through our n...

What are the minimum requirements to run the game on iOS devices?

In order to run the game smoothly, Apple devices require the following:• iOS version 8.0 and up• OpenGLES 2 and up• 512 MB of memory

What are the minimum requirements to run the game on Android devices?

In order to run the game smoothly, Android devices require the following:• Android version 4.1 and up• OpenGLES 2 and up• 512 MB of memory

Why is my Support Key important?

Your Support Key is your unique game ID. Your Support Key is used to locate your saved game information. Your Family Feud Live! Support Key ...

Why won’t my game load?

There could be several reasons for your Family Feud Live! app not loading. Please make sure that you are connected to the internet and that ...

Why did my game close unexpectedly?

There could be a several reasons why your game closed unexpectedly. Here are suggestions that will solve issues like crashing or freezing.1....

Why isn't my Family Feud Live app connecting?

There could be a several reasons why you can't connect to your Family Feud Live app. Here are suggestions that will solve issues like this:1...

Why did my game disconnect from the server?

There are a number of reasons why you may have been disconnect. Please make sure that your device has a stable internet connection. Often, s...

Why can’t I find a match?

There are a number of reasons why you might not be able to find a match.If a player sends out multiple match requests, the first one to resp...

Why can't I connect to Facebook?

If you are having trouble connecting your Family Feud Live. to Facebook, please verify that device's Settings - Facebook is signed into the ...