Dear players,

Due to game stability reasons, the game will no longer be compatible with some devices with which it used to be compatible in the previous game versions.

As of our January update Jurassic World: The Game is no longer compatible with the following devices:

  • Samsung Galaxy A02
  • Samsung Galaxy A51
  • Samsung Galaxy A32
  • Samsung Galaxy A12
  • Samsung Galaxy A52
  • Samsung Galaxy A10
  • Redmi 9
  • Samsung Galaxy A31
  • Samsung Galaxy S20 FE 5G
  • Samsung Galaxy Tab A7
  • Samsung Galaxy A21s
  • Samsung Galaxy A50
  • POCO X3 Pro
  • Redmi 9A
  • Samsung Galaxy A52s 5G
  • Samsung Galaxy A01 Core
  • Alcatel Apollo_8_4G_TMO (TBD)
  • Samsung gtelwifiue (Galaxy Tab E 9.6)
  • HTC One
  • DIGMA PS1201PG (Digma Plane 1584S 3G PS1201PG)
  • Samsung gta4lwifi (Galaxy Tab A7)
  • Samsung gta7litewifi (Galaxy Tab A7 Lite)
  • Samsung j6primelte (Galaxy J6+)
  • Alcatel Apollo_8_4G_TMO (tbd)
  • Motorola ellis (moto g pure)
  • Motorola malta (moto e(7))
  • Samsung gta7lite (Galaxy Tab A7 Lite)
  • Samsung a20e (Galaxy A20e)
  • Samsung gta4l (Galaxy Tab A7)
  • Samsung a02 (Galaxy A02)
  • Redmi dandelion (Redmi 9A)
  • OPPO OP4EFDL1 (A53)
  • Motorola guamp (moto g(9) play)
  • Lenovo X306F (Lenovo Tab M10 HD (2nd Gen))
  • Vivo 1906 (vivo 1906 )
  • OPPO OP4F97 (CPH2271)
  • Lenovo TB-X505F (Lenovo Tab M10 (HD))
  • Redmi joyeuse (Redmi Note 9 Pro)
  • Redmi spes (Redmi Note 11)
  • Motorola Astro (Motorola one fusion)
  • Google HP Chromebook x360 11 G1 EE 
  • Google Samsung Chromebook 3 
  • Google nautilus_cheets (Chromebook Plus

If you are playing on a Facebook or a Google Play-connected account, you can log into your game with Google Play or Facebook from a compatible device.

If you are playing on a Guest account and would like to transfer your game data to a compatible device, please reach out to our su[pport team at https://jamcity.helpshift.com/hc/en/62-jurassic-world-the-game/contact-us/, request an account transfer and include the Support Key from both your current game account and your game account on the compatible device.

 

Thank you for your continued support and understanding.