Google Play: How can I manage my subscription?

To cancel, pause or change your subscription on Google Play, please refer to the following help article:https://support.google.com/googlepla...

Apple: How can I manage my subscription?

To manage your subscription on iOS, please refer to the following help article:https://support.apple.com/en-ca/HT202039

iOS: What is a subscription?

You will be automatically billed USD $9.99 plus tax on a monthly basis until you cancel your subscription (please note prices may vary depen...

Android: What is a subscription?

A subscription is an in-app agreement that equips your account with exclusive benefits in exchange for automated, cyclical payments. Subscri...

What is a yearly (annual) subscription?

The yearly subscription works exactly the same way as the monthly subscription, except instead of paying monthly, you pay one lump sum for t...

Why was I overcharged for the yearly subscription?

The displayed price that you see is the valued monthly price that you would pay by taking the yearly price and dividing it by 12. It is to c...

I'm currently signed up to the monthly subscription, how do I upgrade to the yearly subscription?

If you would like to subscribe to the yearly VIP, you will need to first go and cancel your current monthly subscription. You will retain yo...

I signed up for the yearly subscription, can I switch over to the monthly instead?

Once you've paid for the yearly membership, you will retain the VIP benefits for the duration of the full year. For this reason there is no ...

Why didn't I get the T-Rex when I signed up for the yearly subscription?

The T-Rex is a gift for first time VIP sign ups. If you were already subscribed as a monthly VIP and then switched over to the yearly subscr...

What do I get with the VIP subscription?

 VIP Free and Exclusive Offers.2x Loyalty Points.More opportunities to collect S-DNA to create Super-hybrids.More Custom Trades.Ability...

What happens if I do not renew my subscription?

When your membership expires, you will keep any VIP dinosaurs you have hatched, don’t worry! You will retain your current balance of Lo...

How does the subscription free trial work?

Free trials allow you to experience the benefits of having a subscription before making a payment! When you register for a free trial you ag...

What happens if I cancel my subscription during a cycle I paid for?

If you cancel your subscription during a cycle you paid for: You will not be charged for the following pay cycle, or any other pay cycle hen...

Accessing Subscription Content

To get as much out of your monthly or yearly subscription as you can: - Login to the store account you used to purchase your subscripti...