Why won't my App load?

There could be several reasons as to why your App will not load. Please make sure that you have a stable internet connection and that you ha...

Why did my App close unexpectedly?

 There could be several reasons why Lovelink closed unexpectedly. Here are suggestions that usually solves issues like crashing or free...

Why did my App disconnect from the server?

Please make sure that your device has a stable internet connection. Often, simply closing the App and rebooting the device will help to reso...

Why did my Lovelink progress reset?

 First, let's make sure that you have not just accidentally logged in as a Guest. If you usually play via Facebook, please go into the ...

Why can't I log in with Facebook?

 In order to connect to Facebook you must allow Lovelink to access your Facebook information. If you have not yet done this, ...

Minimum iOS requirements?

The minimum iOS required for Lovelink is iOS 12.0 & minimum supported device is iPhone 6.

Minimum Android requirements?

The minimum Android OS required for Lovelink is Android 5.1 and OpenGL 3.0.