Why is my Support Key important?

Your Support Key is your unique game ID. With that, we are able to open your account and take a closer look at your game data. The Support K...

Can I play as a Guest?

You can absolutely play as a Guest. Just keep in mind that, while playing as a Guest, you are at risk of losing your save data due to device...

Can I log in with Facebook?

You may link your game with a Facebook account. Should you do so, your game’s save data will be stored on the server and become accessible t...

I'm having Facebook Connection issues!

Recently, Facebook updated their permissions requirements for all apps. To ensure the game app has access to log you in with Facebook, pleas...

How do I reset my game?

If you do decide to reset your game, please contact us at https://jamcity.helpshift.com/hc/en/64-ninja-turtles-legends/ with your request an...

How do I adjust my game settings?

Game settings such as Music, Sound Effects, and Notifications can be adjusted through the in-game Options Menu. To open the Options Menu, ta...

Personalized Player Experience

We pay great attention to our player's privacy and the use of personal data. Jam City does not resell your information and any data collecte...

How To Permanently Delete My Account and Personal Information

To permanently delete your account and personal information, please follow the steps below. For resetting your account or transferring your ...