If you'd previously linked Book of Life: Sugar Smash to Facebook, your progress is saved on Facebook's network, and you can log back into the same Facebook account to restore your progress.

Please note, you will need to be signed into the same account you had previously signed into to restore your progress, logging into different accounts on multiple devices may result in lost progress.

To log into Facebook in the game, follow these steps:
  1. Load the game and tap the "gear" icon in the dock on the right side of the map screen
  2. Tap "Save Your Progress" and sign in using your Facebook log-in credentials.
    • If you're logging in on multiple devices, repeat these steps on each device using the same Facebook account credentials for each device.  
It is important to know that coins, boosters, and lives do not sync between devices. For example, if you have 200 coins on your phone, you won't have those coins on any other device you also use to play the game, even if they're connected to the same Facebook account.

If you're having difficulties with your progress not syncing correctly, please update your devices to the latest version of Book of Life: Sugar Smash.

If your games are up to date and your levels still don't match, please try the following troubleshooting steps:
  1. Turn your game and any other apps off so that they are no longer running in the background of your device.
  2. Disconnect your game from Facebook.
  3. Turn your device off and wait 10 seconds before you turn it back on.
  4. Reconnect your Facebook account to your game, verifying you're using the correct account.
  5. If these steps didn't work, please try them a second time and contact our support team if these are still not working. You can submit a support ticket in the game, by tapping the "gear" icon on the map screen, and then "support," or you can open an online support ticket here.