Bonjour, comment pouvons-nous vous aider?

Obstacles

Boosters

Snakes Explained

Why am I not able to make a purchase?

I purchased items in the game, but did not receive them

How do I access my Apple App Store receipt?

I lost level progress on my game

My lives, coins or boosters aren't showing up on all my devices

My level doesn't match across my devices.

I can't connect to Facebook on my device

Why can't I send or request lives from my friends on Facebook?

How do I access my Facebook receipt?

My game says, "Exception thrown, see JavaScript Console"

My game is not loading

My game is crashing

My Rainbow boosters don't work like they should!

Where are my unlimited boosters?

I got unlimited lives, where did they go?

Privacy Policy & Terms of Service

I keep losing progress! Why is my level changing?

What happened to Landscape mode and the map?

I can't go back and play older levels? Why?

My lives, coins or boosters aren't showing up on all my devices