o ensure your game runs smoothly, always make sure you're playing the latest version by checking your App Store for updates. Using the most current version helps minimize bugs and issues.

If no updates are available, please try these troubleshooting steps:

• Turn your game and any other apps off so they are no longer running in the background of your device.
• If you have Facebook connected to your game, disconnect it.
• Turn your device off and wait 10 seconds before turning it back on.
• Reconnect to Facebook in the game, verifying you're using the correct account.
• If these steps don't work, please try them a second time before contacting our Support team.