iOS - Troubleshooting
Technical Issues & Troubleshooting
Jam City ID - How do I save and load my progress?
Account Help
Frozen Free Fall – Restore Purchases
In-app Purchases
What are the power-ups?
How to Play
Loading Issues on 14.6.0
HOT TOPICS
What are the levels on the Summer Map?
Getting Started with Frozen Free Fall
Why is the Task Board progress empty?
How do I collect Arendelle Points?
その他
I'm logged into the wrong Jam City ID account
My purchase transaction failed, what do I do?
How to secure your device from unauthorized or accidental purchases
Why do I need to allow Frozen Free Fall access?
Privacy Policy & Terms of Service
What is the VIP Program?
What benefits do I get from the VIP Program?
How do I unlock the VIP Program?
さらにサポートが必要ですか?