Hi, how can we help you?
How Do I Delete My User Data?
Privacy
How do I get more Cherries?
Cherries & Coins
Where is the game's Settings/ Options menu?
General
I reinstalled the game and lost my account!
Troubleshooting
Bingo Friends - Commonly asked questions and concerns
Joining a Club
Clubs & Leagues
Where did all the Collection Event Icons go?
NEW Jackpot Feature!
Basic - How To Play
How do I unlock those higher levels?
How do I play offline (no internet connection)?
More
What are Powerups?
How do I use Powerups?
The Jackpot Minigame
Jackpots in Bingo Stages
How do I get more Coins?
How can I meet new Bingo Pop friends and participate in giveaways?
How do I send Gifts to Friends?
Why am I seeing players on my friends list that I didn't add?
Club Leagues
Club Levels
How do Collection Events work?
Adventure Energy
Adventures - Common Questions!
Where To Obtain Card Packs
I Received Fewer Cards in a Pack!
Card Collection Event - How Does It Work?
What do the Stars mean in Treasure Temple, Gone Fishin' and Toucan Tango?
How do Special Collection rooms work (e.g., Treasure Temple, Gone Fishin', Pirate's Cove...)
Café Noir & Midnight Express
How do the Daily & Special Goals work and where can I view them?
My Jackpot Rounds aren't counting!
Accidental Purchases
iTunes Receipts
Double Charges
Why does my game keep crashing or freezing?
How can I force-close the game (iOS & Android)?
Privacy Policy & Terms of Service
Bingo Builders
Monument Points
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