Facebook requires that users sign into their accounts every 90 days, otherwise the account access "token" expires in games - this results in your Facebook-connected account appearing as a guest. When appearing as a Guest, your Facebook friends may become unavailable.

When that happens, try the following steps to renew your token:

- Uninstall the Bingo Pop app.
- Sign out of then back into the Facebook App on your device (If you do not have the Facebook app installed, please sign into your Facebook account through your mobile browser).
- Reinstall Bingo Pop.
- Launch the Bingo Pop app, then connect via Facebook to retrieve your progress.