What is COPPA?

COPPA (Children’s Online Privacy Protection Act) is a United States federal law that applies to the online collection of personal informatio...

Is this game suited for my young child?

This game is rated 16+. It includes fantasy violence, mild blood, and online chat. 

How do I set parental controls for in-app purchases?

In order to avoid purchases made by somebody using your device, please secure your account with a password. Depending on the device you are ...

iOS: How do I set up "Ask to Buy" to pre-approve my child's purchases?

Parents can take advantage of Apple's Ask to Buy program and Family Sharing program in order to give children their freedom to make purchase...

Android: How do I set up Family Purchase Approvals on Android?

 If you’re the family manager in the family group, you can choose purchase approval settings for any member. If you're a parent in the ...

How do I report an unsafe or inappropriate location?

Though we have strived to ensure that our Supply Drop locations are safe, we know that a possibility exists that there are some hazardous or...

How do I report another player's inappropriate username?

If you notice an opponent with an inappropriate username during battles, you can report it! To do so please go to the in-game Settings menu ...

Contacting Support on behalf of your child

If your child needs assistance with their game, we ask that you write in on their behalf so that we may take the necessary steps to help res...