Our team is able to solve many bugs quickly, but some issues require a bit more investigation and time to find a solution. We will update this list on a regular basis to keep you informed. Your patience until we resolve these hiccups is greatly appreciated.

If you'd like to report a new issue or need to contact Support, please submit a Support ticket in-game or via https://ludia.helpshift.com/hc/en/23-dragons-titan-uprising/contact-us/

Last updated: 03/22/2022

Crashes/ freezing issues in Clan Battles
We are aware of frequent crash occurrences, especially in Clan battles. If this has happened to you, consider contacting Support. We will do our best to assist.

Alpha level drops too low
In cases of maintenance or server interruptions, it can happen that the level of the Alpha your Clan is facing next has dropped significantly. If your Clan has been affected by this error, please contact Support. While we won't be able to reinstate the level of the Alpha, we will do our best to compensate.

Battle Summary mistakenly shows a defeat
Not all Vikings play by the rules. If your battle summary looks fishy and you have been defeated without taking damage, please contact Support with a screenshot of the battle summary. We will try our best to make this right.

Thawfest Emporium doesn't restock
We are aware of that fact that the Thawfest Emporium does not always restock properly. Our team is actively investigating the possible causes of this issue.

Errors prevent Clan Battles
Sometimes, error pop-ups keep you from starting a battle in your Clan. If this is happening to you, please contact Support with a screenshot of the error. This will help greatly during investigations.

Incompatibility with certain Android devices and operating systems
While we strive to allow all Vikings to play this game, technical specifications on certain Android devices are not always compatible with the game's requirements. Every update brings a bigger data volume and more graphics with it, which some devices are not able to compute.

Maeve's Heart appears invisible until it gets trained
There is a visual bug where Maeve's Heart remains invisible until she gets trained. This issue is known and will be fixed as soon as possible.

Certain duties are not completed despite fulfilling the objective
Sometimes, duties are not completed even when you worked hard on fulfilling the tasks. If this has happened to you, please contact Support and we will do our best to assist.