What is my Support Key?

Your Support Key is your unique game ID consisting of 8 letters. With that, we are able to open your account and take a closer look at your ...

Can I play as a Guest?

You can absolutely play as a Guest. Just keep in mind that, while playing as a Guest, you are at risk of losing your save data as a result o...

Can I log in with Facebook?

You may link your game with a Facebook account. Should you do so, your game’s save data will be stored on the server and become accessible t...

How do I merge my game to Facebook?

When the tutorial has been completed, you will be asked if you would like to connect to Facebook. You can either connect now, or hit the X a...

How do I reset my game?

If you do decide to reset your game, please send us an e-mail with your request and support key. Please note that a reset means all of your ...

Can I transfer my game to another device?

If you are playing as a Guest, it is not possible to automatically transfer any game data to a new device, because Guest data is stored loca...

How do I adjust my game settings?

Adjust the Music, Sound Effects and battery mode in the in-game settings menu. To open the settings menu, tap the profile icon on the top le...

How can I change my user name?

Your Viking name is how they call you through the vastness of the land. It should have a good ring to it.If you want to change your name, op...

How can I link my existing Dragons Titan Uprising account to Apple Sign-In?

If you are using iOS 13 on your Apple device and you are over the age of 13, you will be able to connect your current account to Apple Sign-...

I accidentally logged in to my Guest account instead of my Apple Sign-In connected account, what should I do?

Please tap on your level icon on the left top side of your in-game screen to open up the Setting Menu.In the Settings menu, in your Guest (V...

I accidentally logged in to my Facebook connected account instead of my Apple Sign-In connected account, what should I do?

Please tap on your level icon on the left top side of your in-game screen and open up the Setting Menu.In the Settings menu, in your Faceboo...

How can I sign out of my Dragons Titan Uprising Apple Sign-In connected account?

You can find the option to sign out of your Apple Sign-In connected account in the Settings Menu of your game. To open up the Settings ...

Personalized Player Experience

We pay great attention to our player's privacy and the use of personal data. Ludia does not resell your information and any data collected i...

How To Permanently Delete My Account and Personal Information

To permanently delete your account and personal information, please follow the steps below. For resetting your account or transferring your ...